1. Introduction
GO HARD HOLIDAY (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Policy explains how we collect, use, and safeguard your information when you visit gohard.holiday and use our services.
2. Personal Data We Collect
We may collect:
a) Contact Information
- Name
- Email address
- Phone number
b) Booking & Travel Details
- Event preferences
- Travel documentation
- Payment and billing information
c) Usage Information
- IP address
- Browser type
- Pages visited
3. How We Use Your Data
We use your information to:
- Process bookings and payments
- Provide customer support
- Send updates and marketing materials (if consent given)
- Improve our services
4. Legal Basis for Processing
We process your data based on:
- Contractual necessity (to fulfill bookings)
- Legitimate interest (improving services)
- Consent (for marketing communication)
5. Data Sharing and Third Parties
We may share your data with:
- Event organizers and ticket suppliers
- Accommodation and transport partners
- Payment processors
- Legal authorities when required by law
We never sell your personal data to third parties.
6. Cookies
Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.
7. Security
We implement industry-standard protections to safeguard your data against unauthorized access or loss.
8. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent for marketing
- Object to processing
To exercise your rights, contact us at: support@gohard.holiday
9. Retention
We store your personal data only as long as necessary to fulfill the services or as required by law.
10. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updated versions take effect when posted on the site.